At the Cooperative Bank of Chania we have set as our primary goal our compliance with the regulatory and legislative framework concerning the observance of banking confidentiality and the general protection of the individual from the processing of personal data.


The Cooperative Bank of Chania, based on 28-32 El. Venizelou St., PC 73132, Chania, as Processor, processes any personal data that comes to its knowledge taking all necessary measures to protect this data, maintaining the confidentiality of information and the general security of transactions. Your data may be processed in the context of your transaction with the Cooperative Bank of Chania, your support and service, as well as for communication, statistics and improvement of the services provided.

You can read the Bank’s Personal Data Protection Statement in order to be informed about the processing to which your personal data are submitted.
In any case, you have the right to access your personal data, to correct any inaccurate data or to supplement them, as well as, if the conditions of the law meet, the right to delete, restrict processing, portability of your data, oppose their processing and ensure human intervention in automated processes. For their exercise, you can submit your request from here or in any of our Branches or by sending a relevant request by email or to the Address 28-32 El. Venizelou St., PC 73132, Chania, FAO the Data Protection Officer.

The Cooperative Bank of Chania is not responsible for the terms of management and protection of personal data that follow third party websites, to which you connect through (hyper)links, banners, etc. from its website.


The Cooperative Bank of Chania may collect identification data of the visitors/users of its website using corresponding technologies, such as cookies and/or the monitoring of Internet Protocol (IP) addresses. Cookies are small text files that are stored on the hard drive of the visitor/user and do not receive knowledge of any document or file from his computer.

We process internet browsing data (e.g. cookies) after relevant information of the visitor/user and provision of relevant consent of the latter except in cases where the collection of this data is necessary for the operation of our systems (e.g. basic cookies – technically necessary), in accordance with our relevant Policy.

Electronic Transaction Security

The Cooperative Bank of Chania demonstrates special sensitivity in the security of information and communications and constantly takes care to offer the maximum possible security to its digital services.

In this context, in order to achieve the maximum degree of security, your own contribution is needed. Be informed and read carefully the Useful Tips for Electronic Transactions and the recommendations contained on our website.

Read here the methods applied by the Bank to secure transactions, data protection and shielding communications from malicious actions, in accordance with current technical and technological developments, global best practices in the field of information security as well as applicable laws and regulations.