SynWallet is the insurance program created by the Cooperative Bank of Chania in collaboration with the Cooperative Insurance Company. Through a simple process, it provides peace of mind in case of theft or loss of your debit or credit card and ensures immediate compensation for your personal belongings, such as:
• Bag
• Wallet
• Mobile phone
• Keys
• Personal documents

At the same time, it protects your purchases (goods bought using the card) from theft or damage (within Greek territory).

Annual Premiums:

• €25 with annual payment

Program Features:
  • Coverage in case of theft or loss of personal items simultaneous with the theft or loss of your credit or debit card.
    • Purchase protection (goods bought using the card) against theft or damage within 60 days from the date of purchase.
    • Insurance against everyday risks of theft or loss.
    • Innovative coverage options.
    • Comprehensive insurance for all cards issued through the Cooperative Bank of Chania, in a single program with one charge.
    • Simple and immediate claims process.
    • Global coverage.
Coverages*
Withdrawal Protection: In case of theft of money within 12 hours from ATM withdrawal using physical force or threat €300 per incident / annual limit
Unauthorized Charges or Withdrawals: Coverage for unauthorized charges or withdrawals made after the loss or theft of your credit or debit card €500 per incident / €1,000 annual limit
Replacement Cost of Personal Documents: In case of loss or theft of personal documents, simultaneously with the theft or loss of your card

€100 per incident / annual limit

Replacement Cost of Keys (house, office, or car): In case of loss or theft of keys, simultaneously with the theft or loss of your card €100 per incident / annual limit
Replacement Cost of Wallet: In case of loss or theft of your wallet, simultaneously with the theft or loss of your card €100 per incident / annual limit
Replacement Cost of Bag (or briefcase): In case of loss or theft of your bag, simultaneously with the theft or loss of your card €200 per claim / annual limit
Mobile or Tablet Device Coverage: Coverage for the cost of replacing a mobile phone or tablet in case of theft, simultaneously with the theft of your card, with a 25% depreciation per semester €200 per incident / annual limit
Post-Theft Communication Costs: Coverage for phone communication costs made within 12 hours of the theft of your mobile phone and before the deactivation of the SIM card €200 per incident / annual limit
Purchase Protection: Protection for goods purchased with the card against theft or damage within 60 days from the date of purchase – Excess of €40 €500 per incident / €1,000 annual limit

*For detailed description of coverages, insured amounts, conditions, and exclusions, please refer to the general terms of the insurance policy, available at all Bank branches.

Conditions

• Holders of a personal credit or debit card from the Cooperative Bank of Chania.
• Insured person’s age at entry: from 18 to 70 years old.
• Permanent residents of Greece.
• Insured person’s age at exit from the program: upon reaching the age of 76.

Are you interested?

To learn more about insuring your personal belongings with the SynWallet program, please fill out the Interest Form for insurance products.